FAQs
What types of pet accessories do you offer?
At Just4Pets, we provide a curated selection of high-quality pet accessories designed to enhance your pet's well-being. Our offerings include innovative feeding solutions like tilted pet bowls that promote healthier eating habits, as well as stylish ceramic bowls suitable for both cats and small dogs.
How can I ensure my pet's safety with your products?
We prioritize your pet's safety by offering durable, bacteria-resistant products. Each item is carefully selected to ensure it meets high standards of quality and safety, so you can feel confident in your purchase.
What is your return policy?
We have a 30-day return policy. If you need to return an item, it must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. Please contact us at just4pets2323@gmail.com to initiate a return.
How long does shipping take?
Orders are typically processed within 1-3 working days. Shipping times may vary depending on your location. If you need your items sooner, expedited shipping may be available for an additional fee.
Can I exchange an item?
Yes! The fastest way to get the item you want is to return the original item and make a separate purchase for the new one. Just reach out to us for assistance with the return process.
What should I do if my item arrives damaged?
Please inspect your order upon reception. If you find that the item is defective, damaged, or incorrect, contact us immediately at just4pets2323@gmail.com so we can evaluate the issue and make it right.
Do you offer international shipping?
Currently, we maintain our focus on providing shipping within United Kingdom. We are also planning on expanding our shipping services to other countries. Please check our shipping policy or contact us for more information about international shipping options.
How can I contact customer support?
If you have any questions or need assistance, feel free to email us at just4pets2323@gmail.com. We're here to help and ensure you have a great shopping experience!